Quality Inn & Suites Gallup I-40 Exit 20 offers a comfortable and convenient stay for travelers exploring the beauty of western New Mexico. Located near Historic Route 66, the hotel provides easy access to Gallup’s downtown shops, dining, and cultural attractions. Guests can relax in well-appointed rooms, enjoy a complimentary hot breakfast, and take advantage of modern amenities designed for comfort and ease. Wi-Fi throughout the property Indoor heated pool and hot tub for relaxation Pet-friendly accommodations available On-site fitness center and business amenities
Quality Inn & Suites Gallup I-40 Exit 20 offers Coffee/tea in common areas, Coffee/tea in common areas, Indoor pool, Indoor pool (surcharge), 24-hour front desk, Business center, Free self parking, Computer station, Safe-deposit box at front desk, Luggage storage, Free RV, bus, truck parking, Breakfast available (surcharge), Designated smoking areas (fines apply), Parking (limited spaces), Vending machines, Spa tub, Spa tub (surcharge), Free newspapers in lobby, Air conditioning, Daily housekeeping, Towels provided, Free local calls, Linens provided, Private bathroom, Private bathroom (not in room), Free toiletries, Hair dryer, Hair dryer (on request), Iron/ironing board, Iron/ironing board (on request), Bathtub or shower, Television, Television (surcharge), Cable TV service, Premium TV channels, Access via exterior corridors, Limited WiFi (surcharge) device count, WiFi (surcharge), Roll-in shower, Deep soaking bathtub, Rainfall showerhead, Premium bedding, Heating, Down comforter, Smoking rooms available.
Quality Inn & Suites Gallup I-40 Exit 20 is located at 1500 W Maloney Ave, Gallup.
Quality Inn & Suites Gallup I-40 Exit 20 has an average rating of 3.8 out of 5 based on 919 guest reviews. It holds a 2.5-star Stars rating.
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)
1 King Bed
Suite, 1 King Bed, Non Smoking
1 King Bed
Standard Room, 1 King Bed, Non Smoking
1 King Bed
Standard Room, 1 King Bed, Accessible, Non Smoking
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking
1 Queen Bed
Standard Room, 1 Queen Bed, Non Smoking
1 King Bed
Standard Room, 1 King Bed, Non Smoking (Pet Friendly)




+19

Quality Inn & Suites Gallup I-40 Exit 20 offers a comfortable and convenient stay for travelers exploring the beauty of western New Mexico. Located near Historic Route 66, the hotel provides easy access to Gallup’s downtown shops, dining, and cultural attractions. Guests can relax in well-appointed rooms, enjoy a complimentary hot breakfast, and take advantage of modern amenities designed for comfort and ease.
The Quality Inn & Suites Gallup I-40 Exit 20 receives generally positive reviews, particularly highlighting cleanliness and value. Recent feedback suggests a mixed experience with dated rooms, inconsistent service, and some operational issues like pool closures and maintenance concerns. While staff friendliness is frequently noted, concerns about room condition and facilities impact the overall stay.
The staff were nice and friendly upon arrival. The rooms were very clean. We enjoyed our stay.
At first, I was a little skeptical. The room was very clean but most certainly outdated, even though the exterior of the motel was very updated. Well, let me tell you, when we crawled into the bed it was pure bliss! We were very surprised at how comfortable the sheets, the pillows, and the bed were. In fact, we talked about how much we liked this motel on our entire trip. We also enjoyed their breakfast very much. We'll definitely stay again.
Front desk is AMAZING! I believe her name was Audrey! She was so helpful and kind and very patient which goes a long way for tired travelers! Really giving five stars bc of her! The room was good and the bed was comfy but the shower could be hotter! Would probably give the hotel itself 3-4 stars
Sorry! I posted the wrong review for this hotel. We stayed at another hotel right before this one and that review was for them. This hotel was awesome! The staff was super friendly & the room was very clean and it was a great value!!
The room was not as nice and clean as the pictures on the website, but that might be because we traveled with a dog? The staff was not that friendly other than the gal Kaitlyn, who was working the front desk when we checked in. She was great! The breakfast was decent and there’s a lot of room to sit to have breakfast, but the room to get the food was very narrow and awkward/uncomfortable due to how many people were in there at one time. There was plenty of hot water and the Location was great! I just expected more for the amount of money paid, but then we did travel during a Pickleball tournament lol
We had car trouble on the freeway and unexpectedly needed to stay the night. Breakfast was good. Room was clean. Would stay here again if passing through this way again.
Great staff, location, price and comfort. Next time I am in Gallup, I will stay in the Quality Inn & Suites. The price was much lower than IHG and the breakfast was tasty. If I had to make one recommendation for improvement, it would be different pillows.
if you can, dont stay here. not clean. all the comforters and sheets had so many stains on them, the bathroom had hairs all over. pretty sure the hair conditioner was just filled with the hand lotion. the door didnt shut all the way, and it was so loud! we had a first level room and could hear every noise from upstairs. not to mention the people in the parking lot- and every sound from the highway. we thought convenience- but probably would have been quieter sleeping in the car. wont be back.
The pool and hot tub are OPEN as of this stay. We had to call every hotel in Gallup to confirm whether the ADVERTISED pool and hot tub were operational. If this is important to you you need to call ahead. The breakfast was great as well. Rooms need maintenance and upgrades, but the amenities were good.
The place is worth attention. Located close to highway. Large, comfortable, and most importantly clean rooms. For a 10-day long trip, we enjoyed staying in this hotel for the first time. The price is excellent. For little money, we got an excellent room. We paid $125 for 2 nights ,2 beds pet friendly room. We thank everyone who is involved in organizing the vacation for travelers. Highly recommended if you want to get perfect rest.
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